Shipping policy
Shipping Policy – Arcadelics
Processing Time
All orders are processed within 3 business days. During this period, your order is prepared, verified, and packaged (or the digital activation is set up) for delivery.
Shipping Time
After processing, orders are shipped worldwide. Estimated shipping times are up to 9 business days, depending on your location and customs procedures. Please note that these are estimates and actual delivery may vary.
Shipping Costs
Shipping costs are calculated at checkout and depend on your location. You will see the exact shipping cost before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if applicable) so you can monitor the delivery status. For digital products, the email will include activation instructions or download links.
Customs, Duties, and Taxes
For international shipments, customs duties, import taxes, or additional fees may apply depending on your country. These costs are the responsibility of the customer. Arcadelics is not responsible for delays caused by customs.
Lost or Delayed Shipments
- If your physical shipment is lost or significantly delayed, please contact us at portalconsole@gmail.com, and we will work with the carrier to resolve the issue.
- For digital products, if you do not receive your activation or download instructions within 24 hours after processing, please contact us.
Important Notes
- Arcadelics is not responsible for delays caused by postal services, customs clearance, or third-party carriers.
- Ensure that your shipping address is correct. Orders shipped to an incorrect address may incur additional shipping fees.
Contact Us
For any questions regarding shipping, please contact us at portalconsole@gmail.com.